Looking for support in your area? Contact Michael’s Support and tell us a little about what you’re looking for. We’re happy to have a chat, answer your questions and see whether we might be a good fit.
We’re always exploring new ways to support more people in our community.
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You’re inviting someone into your life, your home and sometimes the parts of your week that matter most. It makes sense to want people around you who are easy to talk to, reliable and genuinely interested in getting to know you.
Michael’s Support brings 11 years of disability sector experience, plenty of practical know-how and a relaxed, down-to-earth approach to support.
If that sounds like what you’re looking for, contact Michael’s Support and let’s have a chat.
We take the way we work with people seriously, without taking ourselves too seriously. You can expect respect, honesty, empathy and a lot of laughs along the way.
Ethics, decency and good old-fashioned respect matter here. We want participants and families to feel comfortable with the people they’re welcoming into their lives.
There’s more than a decade of hands-on experience behind Michael’s Support, across everyday assistance, life skills and community participation.
Footy, gigs, musicals, beach days, Apple classes, camping or an afternoon playing pool. We’re always happy to find something that gets you interested and involved.
Do you have questions before getting started? We’ve answered some of the things participants and families often want to know, from support workers and outings to flexibility and working with the other people in your support network.
Sometimes two people just aren’t the right fit, and that’s okay. You’re spending real time with your support worker, so feeling comfortable around them matters.
If something doesn’t feel right, talk to us. We’d rather know than have you stick with a situation you’re not enjoying. We can talk through what isn’t working, what you’d prefer and whether another support worker may suit you better.
It might be a personality thing, different interests, communication style or simply that you feel more at ease with someone else. Finding the right match can take a little time, and we’ll do what we can to make that process straightforward.
Where possible, yes. Having familiar people around can make support feel much easier, especially when you’ve already built a good relationship and your support worker understands your routines, preferences and the way you like things done.
Consistency also means you don’t have to explain yourself from scratch every time someone arrives.
We’ll always try to keep your support team as consistent as we reasonably can. There may be times when your usual worker is away, sick or unavailable, but if another team member needs to step in, we’ll aim to make that transition as smooth as possible.
As Michael’s Support grows, matching participants with support workers who are a good fit will remain an important part of how we work.
Yes. With your permission, we’re happy to work alongside the other people involved in your support.
That might include family members, a support coordinator, allied health professionals or other providers. Keeping everyone on the same page can be useful when you’re working towards particular goals, learning new skills or there are important routines and preferences we need to understand.
How involved those people are is still your choice. Some participants like their family or support coordinator to be closely involved, while others prefer to manage most things themselves.
We’ll follow your lead and communicate with the people you’ve asked us to involve, while keeping your privacy and choices in mind.
Life doesn’t always follow the plan.
You might head out intending to do one thing and decide you’d rather do something else. Something unexpected might come up at home. You might realise halfway through the day that there’s another task you need a hand with.
If it’s something we can reasonably and safely help with during your support time, talk to your support worker and we’ll see what we can do.
There may be situations where we need to check whether the support is appropriate, whether there’s enough time or whether it fits within your agreed supports. If it’s something bigger or something you’re likely to need regularly, we can also talk about adding it into your support arrangements going forward.
You don’t need every minute of your support planned in advance. There should still be room for real life to happen.
